If you’re experiencing an issue, have a billing question, or need guidance using the Platform, our support team is ready to help.

Common Support Topics

  • Login or account access issues

  • Course enrollment and billing

  • Technical bugs or video playback issues

  • Community chat moderation or reporting

  • Event calendar questions

Contact Us

  • In The App: Drop a message in the Support thread in the community section of your My Multiplier U app

  • Response Time: Within 24–48 hours (Mon–Fri, 9 AM–5 PM CST)